{"id":806,"date":"2019-08-12T11:10:55","date_gmt":"2019-08-12T11:10:55","guid":{"rendered":"https:\/\/biagiotti.qodeinteractive.com\/elementor\/?page_id=806"},"modified":"2026-03-18T10:13:36","modified_gmt":"2026-03-18T10:13:36","slug":"faq-page","status":"publish","type":"page","link":"https:\/\/africanlingeries.com\/?page_id=806","title":{"rendered":"FAQ Page"},"content":{"rendered":"\t\t
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Products & Materials<\/strong><\/h3>

Q: What materials do you use in your jewellery?<\/strong>
Our collections feature gold-filled, 925 sterling silver, stainless steel, gemstones, premium glass beads, and charms. Each product page specifies the exact materials used.<\/p>

Are your gemstones natural?<\/strong><\/p>

Our gemstones are natural.\u00a0<\/p>

In cases where we use lab-grown stones, such as moissanites, they are always clearly labelled<\/strong> so you know exactly what you are receiving. Natural stones are formed by the earth and carry unique variations, no two alike, a reflection of individuality and heritage. Lab-grown gemstones share the same chemical composition and brilliance, offering a sustainable and accessible alternative. We never pass off one as the other; transparency and trust are at the heart of our craft.<\/div>

Are your pearls real?<\/strong><\/p>

Yes. All pearls used in our studio are genuine cultured pearls<\/strong>, created through the natural process of pearl formation within oysters or molluscs. Each one carries unique variations in shape, lustre, and tone, the hallmark of authenticity. We do not work with imitation pearls such as glass or resin alternatives. If we ever incorporate other pearl types, they will always be clearly labelled<\/strong> so you know exactly what you are receiving. Transparency is central to our craft, and we are committed to honouring the legacy of real pearls in every piece.<\/p><\/div><\/div>

Do you use real coral in your jewellery?<\/strong><\/p><\/div><\/div>

Yes! When a design calls for coral, we use genuine, ethically sourced coral<\/strong>. Each piece carries the organic beauty of the sea, with natural variations in hue and texture that make it one-of-a-kind. We are mindful of sustainability and never pass off imitations as natural coral. If a piece features coral alternatives, they will always be clearly labelled<\/strong>. Our commitment is to artistry with integrity and honouring both the materials we use and the environments they come from.<\/p>

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What is the difference between gold-filled, gold vermeil, and gold-plated jewellery?<\/strong>
Gold-Filled:<\/strong> A thick layer of real gold bonded to a base metal, durable and long-lasting.<\/p><\/div><\/div>

Gold Vermeil:<\/strong> Sterling silver coated with a generous layer of gold.<\/p>

Gold-Plated:<\/strong> A thin layer of gold over a base metal, best for occasional wear.<\/p>

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Are your pieces hypoallergenic?<\/strong>
Yes, most of our jewellery is hypoallergenic, especially sterling silver, stainless steel, and gold-filled items. Each product description provides full details.<\/p>

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Body Jewellery (Waistbeads & Anklets)<\/strong><\/h3>

What do waistbeads symbolize?<\/strong>
Waistbeads are a centuries-old adornment that symbolize femininity, heritage, sensuality, and milestones in life. Today, they are also worn for self-expression, confidence, and body awareness.<\/p>

How do I know my waistbead size?<\/strong>
Use a soft measuring tape to measure around the part of your waist\/hips where you\u2019d like the beads to sit. Please see our how to measure guide<\/strong> to help you measure correctly.<\/p>

Are your waistbeads permanent or removable?<\/strong>
Our waistbeads are removable. Our waistbeads come with clasps for ease and versatility.<\/p>

Can waistbeads help with weight tracking?<\/strong>
Yes! Many women use waistbeads as natural indicators of body changes, the beads may roll higher or sit lower as your body fluctuates.<\/p>

Do you make custom waistbeads?<\/strong>
Absolutely. You can personalize your waistbeads with colours, charms, and gemstones that align with your style or intentions.<\/p>

Will my anklet fit?<\/strong>
Our anklets come in standard sizes with adjustable clasps to fit most ankles comfortably. You can also request a custom size.<\/p>

Can I wear my anklets daily?<\/strong>
Yes, our anklets are made to last. For gold-filled, sterling silver, and stainless steel anklets, daily wear is fine. For plated designs, we recommend avoiding water for longevity.<\/p>

Do waistbeads or anklets tarnish?<\/strong>
Sterling silver, stainless steel, and gold-filled body jewellery resist tarnish when properly cared for. Plated beads and charms may fade over time with constant exposure to water or sweat.<\/p>

Care & Maintenance<\/strong><\/h3>

How should I care for my waistbeads and anklets?<\/strong>
Avoid pulling or snagging.<\/p>

Keep away from lotions, oils, and perfumes.<\/p>

Remove plated designs before swimming or bathing.<\/p>

Store flat or in a pouch to prevent tangling<\/p>

Orders & Payments<\/strong><\/h3>

What payment methods do you accept?<\/strong>
We accept major credit\/debit cards, PayPal, and other secure checkout methods.<\/p>

Can I change or cancel my order after placing it?<\/strong>
Orders can only be modified or cancelled within 12 hours of purchase. Please reach out immediately if needed.<\/p>

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Shipping & Delivery<\/strong><\/h3>

Do you ship internationally?<\/strong>
Yes, we ship worldwide. Shipping fees and delivery times vary by location.<\/p>

How long does shipping take?<\/strong>
Local orders: 3\u20137 business days<\/p>

International orders: 7\u201314 business days (depending on customs)<\/p>

Q: How can I track my order?<\/strong>
A: Once shipped, you\u2019ll receive a confirmation email with a tracking number.<\/p>

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Returns & Exchanges<\/strong><\/h3>

Can I return waistbeads or anklets?<\/strong>
For hygiene reasons, waistbeads and anklets are final sale. However, if your item arrives damaged or with a defect, we\u2019ll gladly repair or replace it.<\/p>

What is your return policy for other jewellery?<\/strong>
We accept returns within 7 days of delivery for unworn, undamaged items in original packaging. Custom pieces are non-refundable, as they are made exclusively for you.<\/p>

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Repairs & Warranty<\/strong><\/h3>

Do you offer repairs?<\/strong>
Yes, we offer repair services for all our pieces. Fees may apply depending on the repair needed.<\/p>

Is there a warranty on your jewellery?<\/strong><\/p>

All items come with a 3-month warranty against manufacturing defects. Normal wear and tear is not covered.<\/p>

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Gifting<\/strong><\/h3>

Do you offer gift packaging?<\/strong>
Yes, every order comes beautifully packaged in our signature boxes and pouches. We also offer handwritten notes for gifts.<\/p>

Can I send waistbeads or anklets as a gift?<\/strong>
Of course! You can ship directly to the recipient and add a personalised message at checkout.<\/p>

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The Studio<\/strong><\/h3>

Q: Do you have a physical boutique?<\/strong>
A: We are currently an online gemstone studio, though we host occasional private viewings and pop-up experiences. Join our circle on social media to be invited.<\/p>

Q: How may I reach you?<\/strong>
A: You may contact us through our site or via email at Africanlingeries@gmail.com. Our team responds with care within 24\u201348 hours.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

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